Frequently Asked Questions

Everything you need to know about your RIHOAS shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 7-12 business days, while express shipping takes 3-7 business days, depending on your location.

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be unworn, unwashed, and have all original tags attached.

How do I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Afterpay.

How do I choose the right size?

Please refer to the 'Size Guide' located on each product page. We provide detailed measurements for each garment to ensure the best fit.

Are there any customs duties or taxes?

For most countries, taxes and duties are included in the price or handled at checkout. However, some regions may require additional fees upon arrival.